Hub Nubiq
Conversational AI agents for your enterprise with MCP integration.
Customer success platform for enterprises with SSO, MFA, ARCO compliance and multi-LLM. Hub orchestrates tickets, RAG over your knowledge base and AI agents with native multi-channel.
- Django 5.2
- Next.js 15
- React 19
- PostgreSQL 17 + pgvector
- Redis 7
- Celery 5.5
A complete agentic platform for customer success.
- № 01
Multi-channel customer success
Unified inbox for Web, Telegram, native WhatsApp, Email and Discord. Claim, reply, close, reassign, SLA, escalation.
- № 02
Knowledge base with hybrid RAG
pgvector plus BM25 over client PDFs, DOCX, HTML. 128-dim embeddings (anti vendor lock-in), answers with citation.
- № 03
Enterprise auth and compliance
OIDC plus SAML 2.0 SSO, TOTP MFA, RBAC with 5 roles, ARCO/GDPR with export and portability, audit trail, HMAC-SHA256 webhooks.
- № 04
Multi-LLM with automatic fallback
Gemini, Qwen, DeepSeek, GLM, MiniMax. Circuit breaker, retry, agent profiles per organization with roles and capabilities.
Built to scale under real load.
- Django 5.2
- Next.js 15
- React 19
- PostgreSQL 17 + pgvector
- Redis 7
- Celery 5.5
- Channels
- Daphne
- Cloudflare R2
- Stripe
Hub or Chat? Different focus, not competitors.
Hub and Chat are two Nubiq products with different audiences and architectures. This table helps you decide which matches your case.
Hub Nubiq
Conversational AI agents for your enterprise with MCP integration.
Chat Nubiq
AI chatbot for your SMB. Installed on premise, white-label.
- Audience Large enterprise SMB
- Deployment Multi-tenant SaaS on hub.nubiq.ai Installable on client's infrastructure
- Branding Nubiq brand fixed Full white-label
- Complexity Agentic, multi-LLM with fallback, MCP Simple, basic RAG, 1 LLM
- Advanced features SSO+SAML, MFA, Stripe billing, ARCO compliance Web widget, basic Telegram/WhatsApp, simple RAG
- MCP Yes, ClawOps integration No
Your company has a support department, requires compliance, SSO and operational customer success with audit trail.
Ver Hub Nubiq →You are a SMB, you want a chatbot embedded in your site with your brand and operate it from your own infrastructure.
Ver Chat Nubiq →Frequently asked questions
If your question isn't here, email us at [email protected] or via WhatsApp.
01 Is Hub for my SMB or do I need Chat?
If your company needs enterprise SSO, agentic native multi-channel, ARCO compliance with audit trail and multi-tenant with Stripe, Hub is your choice. If you are a SMB that wants a lightweight white-label chatbot installed on your infrastructure, Chat Nubiq is the right version.
02 Does it support SAML with my corporate IdP?
Yes. Hub integrates OIDC and SAML 2.0 with role-mapping. Tested with Okta, Azure AD and Google Workspace SSO. Configurable per organization.
03 What if Gemini is down?
The circuit breaker detects degradation and automatically routes to the next configured provider (Qwen, DeepSeek, GLM, MiniMax). No perceptible downtime for end users.
04 Does it comply with Chilean Law 21.719?
Hub includes the required ARCO+ flows: export, portability, rectification, deletion, opposition and consent management. Full audit trail with timestamping for inspections.
05 How long does onboarding take?
Technical setup: 1 to 2 days for an organization with SSO. Knowledge base loading depends on document volume. The real curve is designing the agent and its skills, where we accompany the client.
Hub is in production with Stripe live.
See the platform at hub.nubiq.ai or let's talk about your enterprise case.